Nivista Technologies Private Limited
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Nivista Technologies Private Limited
Nivista Technologies Private Limited
Nivista Technologies Private Limited
Nivista Technologies Private Limited
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  Home  »  Company  »  Infrastructure


Infrastructure
Nivista Technologies Private Limited


Facility  Facility
2mbps  2mbps
Call Center Technology  Call Center Technology
Training Facility  Training Facility
Backup / Disaster Recovery  Backup / Disaster Recovery


Nivista has in place robust and scalable technology infrastructure and supporting facility in place to provide reliable services to its customers as well match its growth plans.



Facility:
  • 3000 square feet fully air-conditioned office space
  • Dedicated Servers including Domain Controllers, Database Servers, E-Mail Servers / POP Accounts
  • 50 workstations; additional capacity can be put in place within a short time frame
  • Secure FTP Space
  • Power backup through UPS
  • Robust security access systems in place
  • 24 x 7 network support
2mbps:
  • 1 mbps dedicated, 1:1 leased line
  • Backup 1mbps OFC line and 2 mbps DSL line
Call Center Technology:
  • Predictive Dialer complete with PBX, ACD and CRM; can run on both progressive and predictive mode
  • Inbound Calling and Fax Numbers
  • Good quality agent headsets with dial pads
  • Agent level call recording devices
Training Facility:
  • Complete audio visual equipment to impart training
  • Well stocked library
Backup / Disaster Recovery:
  • Incremental Backup every four hours
  • Daily Incremental Back up
  • Weekly and Monthly Backup
  • Off-site storage
  • Backups on CD ROM and DAT media

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