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Nivista Technologies Private Limited
Nivista Technologies Private Limited
Nivista Technologies Private Limited
Nivista Technologies Private Limited
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  Home  »  IT Services  »  MS Dynamics CRM


MS Dynamics CRM
Nivista Technologies Private Limited


Customer Relationship Management (CRM) is a business process that enables companies to effectively conduct marketing programs, shorten sales cycles, close more sales, share all customer information across the organization, improve customer service, and provide useful information to management that supports business decisions and improves customer retention. At the core of every CRM strategy is a software application that facilitates large databases, information sharing and automated workflow processes.

Nivista Technologies is in the forefront of providing innovative low cost CRM solutions on traditional onsite / in-house implementations and as on demand service.

Some of the key CRM services delivered by Nivista's well trained CRM consultants are:
  • Solutions Implementation Services including

    • CRM Solutions Implementation specifically Microsoft CRM
    • Integration with Legacy/back-office systems and third party applications / products
  • CRM Advisory Services including

    • CRM strategy
    • CRM role definition as part of the overall corporate IT strategy
    • Customer touch point strategies
  • Customized services including

    • Evaluating various CRM products
    • Implementing custom built CRM solution

Nivista’s CRM team has undergone rigorous training in all the modules of Microsoft Dynamics CRM, using Microsoft online courses and in-house classroom / hands-on training sessions. All the team is Microsoft certified or close to achieving certification. Our MS Dynamics CRM offerings include:

  • Consulting and Discovery services
  • Implementation, configuration and support
  • Changes and Customizations
  • Workflow development
  • System and data Migration
  • Integration with web and other applications
  • Custom and dashboard reporting
  • Upgrades to new features and versions

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