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Nivista Technologies Private Limited
Nivista Technologies Private Limited
Nivista Technologies Private Limited
Nivista Technologies Private Limited
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  Home  »  Quality  »  IT Services  »  Maintenance Services


Maintenance Services
Nivista Technologies Private Limited


Nivista Technologies follows a very systematic and process oriented approach for executing maintenance projects.

Typical maintenance project at Nivista covers the following phases:
  • Client Engagement Phase involving Maintenance Scope Definition, Contract Terms / Service Level Agreements, etc.
  • Knowledge Transfer Phase involving Application Study & Evaluation, Skill Set & Technical Resources Identification, Staffing Model Identification, Infrastructure Planning, Maintenance Plan and Checklists, Domain Knowledge Acquisition
  • Transition Phase involving the Parallel Run, Application Transition, Finalization of Communication and Escalation Process
  • Steady Phase involving Change Requests, Problem Requests, Support, Meeting Service Level Agreements, Measurement and Process Improvement.


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